The Print queue won’t clear.
If your printer won’t print – what do you do???
Most people’s answer is ask it to print again. Now the printer is unable to print two documents instead of just one.
Now what? Ask it to print again? Many people do. The result is that one or more documents become stuck in the print queue.
You need to clear the print queue.
To clear the print queue and get the printer printing again, follow the instructions below.
1) TURN THE PRINTER OFF
2) Look for the printer icon at the bottom right of your computer screen
3)Point the mouse at it. A message should appear telling you how many documents there are in the print queue
print queue won’t clear
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DOUBLE CLICK on the printer icon
If you can’t see the printer icon, you click on Start/control panel/printers and then double click on your printer to open the print queue dialog box.
This should open up a box showing all the documents in the print queue
clear the print queue
To clear the print queue:
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SINGLE Click on the first document so that it is highlighted
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Then click on the word ‘document’ in the menu bar (between ‘printer’ and ‘view’)
clear the print queue
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A drop down menu will appear
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Click on ‘Cancel’ to cancel the document
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Delete all the documents in the list
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The last document probably wont disappear from the list until you TURN THE PRINTER ON.