Upgrading Windows 7 to Windows 10

A client has just rung me in a panic to say her computer appears to be updating to Windows 10 without her asking it to. She doesn’t want Windows 10, she’s happy with 7.

A bit of Googling tells me that in the last few days Microsoft have sneakily changed the way the upgrade presents itself, so that it installs as a recommended update and your computer might be set to do that automatically.

I’ve tried to reassure her that Windows 10 should be ok and not to panic. She can’t stop the update, it seems.

When it’s done we will do a remote session so I can give her a tour.

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